Autorox GMS support provides comprehensive support to resolve your queries as promptly as possible. In order to do so effectively, Autorox GMS has integration with Freshdesk, an effective ticket management software tool. Whenever you lodge a complaint regarding any product-related issue, a ticket is raised in the system instantly and assigned to our support team members via email.
Moreover, the ticket status is tracked centrally to ensure the issue is resolved promptly. The following images would give you an indication of how the ticket is raised within Freshdesk to our support team to resolve your issue promptly:
Ticket assigned to support agent via email
Tickets tracking dashboard to ensure timely resolution of issues